Frequently Asked Questions
Everything you need to know about your CCS gear and orders.
How long will it take for my order to ship?
Orders for in-stock items typically ship within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor its progress.
What is your return policy for skateboards and apparel?
We accept returns on unused and unwashed items within 30 days of purchase. Please note that once a skateboard has been assembled or ridden, it is no longer eligible for return.
Do you offer international shipping?
Yes, CCS ships to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 30 minutes of placing your order by contacting our support team, but modifications are not guaranteed once processing begins.
Are the products on your site authentic?
Absolutely. CCS is an authorized retailer for every brand we carry, from Nike SB and Adidas to independent skate brands, ensuring you receive 100% authentic gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options through Afterpay.